Conditions of use
This website was authored by the Office of Data and Innovation.
Effective Date: September 30, 2026
When visiting an Office of Data and Innovation (ODI) website or using an Artificial Intelligence (AI) Assistant such as AskCA, you agree to our conditions of use. If you disagree with these conditions of use, exit AskCA. The conditions of use may change without notice and reflect ODI’s current business practices.
The AskCA AI Assistant may link to other websites with their own privacy and use policies. You should review those policies before you access other sites.
ODI provides AskCA and its information as a public service. We monitor AskCA to ensure its operation and the functioning of its features. Anyone using AskCA consents to this monitoring.
Unauthorized attempts to modify any information stored on AskCA, to defeat or circumvent security features, or to use AskCA for other than its intended purposes are prohibited and may result in loss of access and criminal prosecution.
If you have any questions about privacy, read our AskCA privacy policy.
Information you send us
We may use information you send us to improve our services or to respond to you.
We may forward your information to other state personnel who may be better able to help you. We don’t share information with non-state organizations unless required by law.
We share information you give us only if necessary. If we use your information for statistical reporting, trend data, or investigations, we will remove any identifying information.
Security and monitoring
ODI, as developer and manager of this website, has taken steps to safeguard the integrity of this website infrastructure for our visitors’ safety. This includes, but is not limited to:
- Limiting our data collection
- Monitoring for resource availability and security risks, including unauthorized attempts to upload or change information
- Auditing for security vulnerabilities and site performance and optimization
- Encryption
- Integrating security measures
Links to other sites
AskCA may have links to useful sites and services. When you visit another site, you are no longer on our site and are subject to the policies of the new site. You should review those policies before you visit them.
ODI is not responsible for the content or accessibility of other websites or external documents we link to. If you access another website through a link from AskCA, you do so at your own risk.
Limitation of liability
ODI values, but does not guarantee, the accuracy of content on AskCA.
Please keep the following in mind:
- Check the Facts: The AI can make mistakes. It might give you information that is wrong, out of date, or not right for your specific situation. Always double-check important info with the actual state agency.
- No Guarantees: We do not guarantee that the AI is 100% secure or that it will never have technical glitches.
- Use at Your Own Risk: We are not providing any official warranties. This means we aren't responsible if the AI gives an unexpected answer or if the service gets interrupted.
- Do not Type in Sensitive Details: Since this is an AI, please do not type in sensitive details including your Social Security number or private health information.
We welcome feedback on AskCA. You can report any general questions, errors or omissions to askca@innovation.ca.gov.
ODI makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of AskCA contents. It also disclaims liability for errors and omissions in the contents of AskCA. No warranty of any kind, implied, expressed, or statutory, including, but not limited to, the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose, or freedom from computer virus, is given regarding the contents of this website or its links to other internet resources. References or links in this website to specific commercial products, processes, or services, or the use of any trade, firm, or corporation name are for public information and do not constitute endorsement, recommendation, or favoring by ODI or the State of California.
Ownership
Information on AskCA, unless otherwise indicated, is in the public domain. You may distribute or copy it as permitted by law.
However, ODI uses copyrighted data (for example, images) that may require additional permissions. You must get permission directly from the owning (or holding) sources to use any information on the website not owned or created by ODI.
ODI has the unlimited right to use any information submitted via this site, except those submissions made under separate legal contract. ODI is free to use any ideas, concepts, or techniques contained in information provided through this site.